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Live Event

From Empathy to Efficacy: Emotional Intelligence in Social Work


Presenter:
Maryam Abdallah, LCSW
Duration:
2 hours
Location:
University of Tennessee, Knoxville College of Social Work - Nashville campus - Nashville, Tennessee

Dates


Description

The training will be held on the UTK College of Social Work Nashville Campus at 193 Polk Avenue, Suite E on the second floor. Please park in a spot labeled “UT” or blank. Additional parking is located behind the building.

This presentation bridges the vital connection between understanding emotions and achieving effective social work outcomes. Participants will explore the core components of emotional intelligence – including self-awareness, self-regulation, motivation, empathy, and social skills – and learn practical strategies to apply these skills in diverse social work settings. Through interactive exercises, you'll discover how to deepen your empathetic connection with clients and colleagues while simultaneously enhancing your professional efficacy, ultimately leading to more impactful interventions and sustainable change.

LEARNING OBJECTIVES
Upon completion of this course, participants will:

  1. Examine and differentiate between the core components of emotional intelligence (self-awareness, self-regulation, motivation, empathy and social skills) as they apply to social work practice;
  2. Understand the neuroscience of emotional intelligence and how it looks in social work practice;
  3. Express how personal biases and emotional states can impact interactions with clients, colleagues. and decision-making processes; and
  4. Demonstrate practical strategies to effectively identify and regulate emotions and maintain composure during high-stress client interactions.

Credits


General This program will be approved by the NASW-TN chapter for continuing education units.

Presenter

Maryam Abdallah, LCSW's Profile

Maryam Abdallah, LCSW Related Seminars and Products


Maryam’s passion rests in helping, encouraging and empowering individuals. Her life’s mantra comes from the words of Oprah Winfrey, “When we know better, we do better.” As a therapist and adjunct professor, her goal is to share the tools and resources needed to change individuals for the better. Her core therapy practice includes a focus on individuals, couples and families utilizing dialectical behavior, empowerment, and trauma informed interventions. Maryam also specializes in the empowerment of Women and the LGBTQ Community through narrative therapy. She received her Bachelor of Science degree in Criminal Justice and Master of Social Work from Tennessee State University.

Maryam is a licensed clinician social worker with 20+ years of experience, advocacy and leadership in the field of social work. Her knowledge of the legal system and social work together create a forensic lens into the human perspective, which combined are ideal in working to empower individuals. Maryam has a wealth of expertise in program development and implementation ranging from child and family perspectives, trauma-informed approach, restorative justice and healing, anti-oppressive practices, child abuse and neglect, interviewing and interrogation, and mental health wellness. She has specialized experience in working with children and families at Juvenile Court and young adult offenders at General Sessions Court both in Metro Davidson County.

Maryam is also the Founder and CEO of I Am Well Consulting, LLC, a boutique practice that believes in a holistic approach to mental health. As the leader of I Am Well, Maryam provides compassionate and evidence-based therapy, empowers workplaces to prioritize employee well-being, and actively engages in community outreach to destigmatize mental health and promote accessible support.


Accessibility

Please email cswcep@utk.edu with any questions, including those related to accessibility. There is space in the registration form to indicate accommodations required. Please allow adequate time to arrange accommodation(s).

Note on Accessibility: It is a priority to make our events inclusive and accessible. For any questions or to notify us of a request, please email cswcep@utk.edu at least three business days prior to the event.

Refunds

To request a refund, please email cswcep@utk.edu. Full refunds will be granted for requests made 48 hours in advance. In the event this program is cancelled, full refunds will be issued to all registrants.

Discounts

To request a discount code, please follow the instructions below. One discount allowed per purchase.

  • UTCSW Alumni: 25% – please email your graduation year and the program you completed to cswcep@utk.edu.
  • UTCSW Field Instructors: 50% – please send an email using your agency email address to cswcep@utk.edu.
  • UTCSW Faculty/Staff: 100% – you may have already received this info; please check your inbox before emailing cswcep@utk.edu to request the code.
  • UTCSW Students: 100% – please contact your program staff member for access.

Reviews

Location

University of Tennessee, Knoxville College of Social Work - Nashville campus

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193 Polk Avenue, Suite E, Nashville, Tennessee 37210, United States
(615) 256-1885
www.csw.utk.edu